Refund policy
RETURN & REFUND POLICY
Thank you for shopping at MASARABIC. We strive to provide high-quality products and carefully inspect every order before shipment.
RETURNS
For hygiene and safety reasons, returns or exchanges are not accepted once a product has been delivered.
Due to the nature of our products, all orders are considered final sale.
DAMAGED OR DEFECTIVE ITEMS
If you receive a broken, damaged, or defective item, please contact us within 48 hours of delivery.
To assist you, please email:
Including:
• Your order number
• Photos of the product received
After reviewing the case, if the product is confirmed to be defective or damaged, we will send you a replacement at no additional cost.
CONTACT
If you have any questions about our Return & Refund Policy, please contact us at:
Last updated: April 12, 2026