Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at MASARABIC. The following terms and conditions constitute our Shipping Policy.
ORDER PROCESSING TIME
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
SHIPPING TIME
Estimated delivery times depend on the destination:
• Europe: 10–15 business days
• United States & Canada: 15–20 business days
• International: 20-25 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
SHIPPING CONFIRMATION
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Tracking numbers may take 24–48 hours to become active.
CUSTOMS, DUTIES AND TAXES
MASARABIC is not responsible for any customs fees, duties, or taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.
LOST OR DELAYED PACKAGES
MASARABIC is not responsible for delays caused by shipping carriers or customs.
If your package is significantly delayed or appears to be lost, please contact us and we will assist you in resolving the issue.
INCORRECT SHIPPING INFORMATION
Please ensure that all shipping information is correct before completing your purchase.
MASARABIC is not responsible for orders shipped to incorrect addresses provided by the customer.
CONTACT
If you have any questions about our Shipping Policy, please contact us at:
Last updated: April 12, 2026